Basic Concepts and Definitions of E-Commerce

Basic Concepts and Definitions of E-Commerce

E-commerce is a broad concept that refers to the buying and selling of products and services over the internet. It is important to know some basic concepts and definitions to understand the functioning of this complex system.

1. E-Commerce Types

• B2C (Business to Consumer):< /strong> This is the most common type of e-commerce. It refers to the model in which a business sells products or services directly to the end consumer. Example: Buying clothes from an e-commerce store.
• B2B (Business to Business): In this model, one business sells products or services to a business. Example: A manufacturer sells electronic products to a wholesaler.
• C2C (Consumer to Consumer): In this model, individuals sell products or services among themselves. sells services. Example: Selling a second-hand item in the online marketplace.
• m-Commerce (Mobile Commerce): Transactions made via mobile devices It refers to e-commerce. Example: Shopping via a smartphone app.

2. E-Commerce Platforms

E-commerce platforms are software that allows businesses to set up and manage their online stores. There are many different e-commerce platforms with different features and prices.

Popular E-commerce Platforms

• Shopify: It is a platform that is easy to use and offers a wide range of features.
• WooCommerce: It is a WordPress-based, free and open source platform.
• BigCommerce: A powerful and scalable platform.
• Etsy: Handmade Ideal for those who sell products and vintage items platform.

3. Payment Methods

There are different payment methods used in e-commerce transactions. The most common payment methods are:

• Credit card: It is one of the most popular payment methods.
• Bank transfer: It is a safe and easy-to-use payment method.
• EFT: It is a fast and easy payment method.
• PayPal: It is a platform used for online payments.

4. Shipping

How the products will be delivered to customers is an important issue in e-commerce transactions. You can make agreements with different cargo companies and offer different delivery options.

5. Marketing

You need to conduct marketing activities to introduce your products or services to potential customers. You can use different marketing channels such as social media, email marketing, search engine optimization (SEO) and advertising.

6. Customer Service

It is important to provide good customer service to your customers. You need to set up a system to answer your customers' questions and resolve problems with orders.

E-commerce is a rapidly growing industry today and is an important asset for businesses of all sizes. offers opportunity. If you want to start e-commerce, it is important to do good research and create a plan.